Terry Smale

Xerophytes & Geophytes


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ORDERING INFORMATION

I do not supply more than 2 plants of any item.

I no longer send orders to China. Packages can take up to 2 months to arrive, by which time many of the plants are dead.

Filling in the order form   All prices are in UK POUNDS. There are no on-line ordering facilities, so please print out the order form and snail-mail to me together with payment. Alternatively, overseas customers can E-mail the order form to me.

Dispatch   Conophytums and other succulent plants can be dispatched between August and March, except during periods of cold weather. It is possible that plants may be sold out by the time the order is processed, so please include some substitutes. Orders will be processed in order of receipt of payment. Cheques will only be cashed when plants are mailed.  

Postage & Packing   A flat rate charge of £4.00 for the United Kingdom or £4.50 for other European countries should be added to your order to cover the cost of postage and packing. Where regulations allow you to purchase from outside Europe, the postage charge is £6.00 per box. I use first class mail within the UK and standard air-mail (NO TRACKING) outside the UK.

Payment   This should accompany your order and can be in the form of cash, Postal Order or a Sterling cheque drawn on a UK bank. A cheque with the value left blank but endorsed with "not to exceed £x", where x is the maximum possible value of the order, will avoid substitution when plants are out of stock. Overseas customers may pay in UK Pounds in the form of a Bank Draft drawn on a UK bank, otherwise they can send cash as UK Pounds, American Dollars or Euros. I can not accept payment by credit card or bank transfer.

All cheques should be made payable to T. Smale.

Paypal   I now have a Paypal account on the E-mail address shown below. Overseas customers can use this to pay for plants in UK Pounds. However, I have to pay a charge for this service so please add the following to your order total:

                                          When sending money by Paypal, please add 5% to total value of order

On receipt     Please check your plants and notify me immediately, quoting reference number, if there are any problems.

Please list some substitutes, use a ‘not to exceed” cheque or ascertain availability by E-mail to terry@smale1.demon.co.uk  I do not check my E-mail every day so please do not expect rapid replies from me.